Thumbnails, stars, etc. does not appear!

Hello there.

A new problem has arisen. Why did this happen?

Thumbnails, stars, etc. does not appear!

I cleaned Cache. But it did not.

Could you help?

Thank you.

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Hi,

It happens because of the code we gave you in the previous topic. There were two duplicate files for FontAwesome: one from our theme and another from the Revolution Slider plugin. So now the file from Revolution slider is not loading. That is why these icons do not appear. Try to comment/remove the code we gave you.

Regards

Where do we get the code? I do not understand.

We are talking about this code https://xtemos.com/forums/topic/bad-site-performance/#post-50634

When I remove this code, will not everything go back to its old state?
Thanks.

Yes, I guess the file from Revolution slider should be removed instead. Could you please provide us your FTP access?

I’m waiting for news.

Unfortunately, this CSS file can’t be removed with some PHP hook and you will need to edit the plugin’s file. Open the file /wp-content/plugins/revslider/public/revslider-front.class.php and remove this code

https://prnt.sc/j0s0j7

Hello there.

But will not this plug-in return to its former state when it is updated?

Thank you.

Yes, but, unfortunately, there is no other way to remove it.

Hello there.

But it should be 🙁 The plugin developer should do something then with the update.

Will I do this after every update?

Have you checked well? I mean, will the “general settings” code be? Is it relevant to?

Thank you.

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Could you please provide us your admin access so we can check the configuration also?

Are you the one that is doing FTP now?

Which executive authority do you want?

Hello there.

I am waiting answer. What do you want? Have you been through FTP again?

Thank you.

We need your admin access to check the revolution slider settings.

Hello there.

Outside this job;
Please configure at your best. Slider is loading too late. The biggest problem is in terms of performance. Please examine these.

Thank you.

OK, we disabled it on the slider. Please, check it now.

Hello there.

I did not understand! What do you mean we closed the slider?

The tests are still bad right now.

Strange, we don’t see the problem now. Could you please test it with GTmetrix and send us a screenshot?

Hello there.

I’m sending the results of the analysis.

Please resolve this issue now.

Thank you.

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Seems that you changed your admin and FTP access and we can’t check it now.

I provide the information again. I’m waiting for news.

Hi.

What is the situation? You did not turn around.

Thanks.

Hello there.

I closed it because you did not look. You will be informed if you inform when you will process.

Thank you.

Sorry, do you mean that you disabled the access again? So how can we investigate it?

Hello there.

I activated the user information again. You can log in.

Please solve this problem now.

Thank you.

Sorry, but we can’t access. Please, send us a correct admin and FTP access.

Hello there.

I checked it again. But it works. There is no problem.

Can you try again.

Thank you.

First, you need to leave this field empty https://gyazo.com/78bc5fd0f4b4462c1115fcb2d6fda725
Then, edit all sliders and remove this google font options https://gyazo.com/78bc5fd0f4b4462c1115fcb2d6fda725
Font families will be inherited from the theme.

Hello there.

The space in the general settings is already empty. I’ll do what other setting?

The results are still bad at GT Metrix.

Could you tell me more clearly?

Thank you.

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