Home Forums WoodMart support forum Ticket for WordPress Theme Woodmart

Ticket for WordPress Theme Woodmart

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #598959

    silvio.ricci.rsa
    Participant

    Hi,

    I need to solve a small issue that is affecting my site with the Woodmart theme.
    I noticed that if all products are removed from the cart page before proceeding to checkout, the page remains blank and nothing happens. When the page loads, it should display the message “Your cart is empty,” but this only happens if I manually reload the page. Could you please instruct me on how to resolve this issue?

    Best Regards

    Silvio Ricciutelli

    Attachments:
    You must be logged in to view attached files.
    #599061

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login URLof your site so I will check and give you a possible solution.

    Best Regards

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)