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Tooltip shows

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  • #532687

    hausdekore.de
    Participant

    The tooltip for the tiles is displayed twice in mobile – once with black writing and once with gray (see attached picture). How do I get rid of the duplicate? Thanks for the help.

    #532735

    Luke Nielsen
    Keymaster

    Hello,

    Seems that you forgot to attach the screenshot.

    Additionally, please send me access to the admin panel so I can look closer at it.

    Kind Regards

    #532757

    hausdekore.de
    Participant

    Hello Luke,

    sorry, I get the attach!

    • This reply was modified 10 months, 3 weeks ago by Luke Nielsen.
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    #532999

    Luke Nielsen
    Keymaster

    Hello,

    Seems that access is wrong: https://take.ms/S3AkR , could you please update it?

    Thank you in advance.

    Kind Regards

    #533131

    hausdekore.de
    Participant

    I have put the login information into the moderators

    #533433

    hausdekore.de
    Participant

    Have you been able to check it yet?

    #533441

    hausdekore.de
    Participant

    yes, you’re right, but on the mobile version the text is shown twice here screenshot from my iPhone

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    #533443

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    It doubles because the first name comes from the plugin and the second from the theme, most likely you will not disable that 3rd party plugin therefore you can use the below code to hide selected attribute titles from the theme.

    .single-product .variations .wd-attr-selected {
        display: none;
    }

    Paste it to the “Mobile CSS” area in Theme Settings -> Custom CSS and recheck the issue.

    Kind Regards

    #533463

    hausdekore.de
    Participant

    Great, it worked…thank you very much.

    I have another request:

    Is it possible to add an if then function to the variable products. Specifically, I need a further selection for the 3 variables marked in red if one of the two variants is selected!

    If not in Woodmart, is there an extra plugin here to be able to select such variations for the poroduct?

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    #533576

    Luke Nielsen
    Keymaster

    Hello,

    Sorry to say but right now there is no other option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

    Also, we don’t have information on which plugins are used by our customers for that, unfortunately.

    Kind Regards

    #534455

    hausdekore.de
    Participant

    Hello Luke, Ok I understand, thanks.

    Unfortunately there is still a problem in the mobile version/view. The description text of the attribute is not displayed in full (it is cut off). Please provide brief information on how I can achieve a line break.

    I also have a problem with the shopping cart. The prices of the respective attributes (which have a fee as standard) are not displayed there, how can you see the price here. I have added two pictures, one from my shop and one from an example shop where the prices are included.

    Can an option be added to the shopping cart: return to product?

    Please help.

    thank you in advance.

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    #534461

    hausdekore.de
    Participant

    Here is the picture with the prices in the shopping cart!

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    #534844

    Luke Nielsen
    Keymaster

    Hello,

    1. Yep the description is cut off: https://take.ms/tNt9gg , but that description field at the moment comes from the 3rd party plugin which doesn’t have appropriate styles to make it from the new line. I suggest you contact with plugin’s support for further solutions in this case.

    2. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Looking forward to hearing back from you!

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)