Tooltip suggested Term hint content

[hosting-1475]

I correctly entered the additional text in Products -> Attributes -> My Attribute -> Configure Terms -> Etra -> Term hint content, but the suggestion doesn’t appear when I select an attribute (see image).

Could you tell me what I’m doing wrong?

Thanks in advance,
Marco

• This topic was modified 1 week, 1 day ago by hosting-1475.

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Hello,

You can enable the tooltip for variation swatches from Theme Settings > Performance > JS > Advanced scripts Control > set the Tooltips library Always Load: https://snipboard.io/2UezWO.jpg

Best Regards.

Hello,
unfortunately, even with the suggested setting, the tooltip is not shown.

Hello,

I’ve checked and can see that the variations are appearing for your products in the dropdown. Could you please share the specific product page URL where the tooltip is not displaying correctly?

Best Regards,

Hello, thanks for your reply.
Here the specific link:
https://synergin.it/prodotti/synerreflux/

Obviously, to view it you need to log in (the credentials have already been provided in the private area).
Thanks in advance,

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards,

The issue is solved because the tooltip doesn’t appear if I choose “Text swatch” view, while if I choose another view type (e.g., Color swatch), the tooltip appears correctly.
So, I really believe the tooltip isn’t appearing because I set the attribute to “Text swatch” mode.

Hello,

Please ensure that all your attribute terms have the “Enable swatch” option checked and do not have images or colors assigned in Dashboard > Products > Attributes > Configure terms.

If you are using Text Swatches, tooltips will not be displayed, as they would simply duplicate the text content shown on the swatch itself.

Best Regards,

Thanks, all clear.
Problem solved!

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

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