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Top bar problem

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #571913

    gigaparts.gr
    Participant

    Hello

    I my top bar many times i see that it doesnt load correctly.

    See my video to understand the problem.

    It loads incorectly.

    #571967

    Hung Pham
    Keymaster

    Hi gigaparts.gr,

    Thanks for reaching to us.

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #573397

    gigaparts.gr
    Participant

    Hello

    It is issue with Be Rocket filters but they replied

    It seems some CSS files not loaded on page, maybe it has same name for WordPress as some CSS file in our plugin.

    Not sure how exactly it can be checked, maybe theme developer has some more information about files “/woodmart/css/parts/wd-search-form.min.css” and “/woodmart/css/parts/wd-search-results.min.css”.

    #573619

    Hung Pham
    Keymaster

    Hi gigaparts.gr,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #573639

    gigaparts.gr
    Participant

    I send you credentials

    #573794

    Hung Pham
    Keymaster

    Hi gigaparts.gr,

    Thanks for details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #573815

    gigaparts.gr
    Participant

    No problem. Do what you need

    #574015

    gigaparts.gr
    Participant

    Hello

    Any update? i need to resolve this issue in order to turn this site live!

    #574124

    Hung Pham
    Keymaster

    Hi gigaparts.gr,

    I disabled Add Javascript files to all pages option and it worked again. https://prnt.sc/m45D4sl-_74B

    Regards,

    #574132

    gigaparts.gr
    Participant

    ok i will check and come back.

Viewing 10 posts - 1 through 10 (of 10 total)