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  • #705524

    opalamarchuk.01
    Participant

    good afternoon Tell me what I’m doing wrong – I can’t make a top header. I created a slider, inserted it into the html block and added this block to the top zeader – but the slide does not appear and the page breaks – the palm appears on the screen and the top menu is not active

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    #705610

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to WoodMart > Header Builder > Edit Current Header > Configure the Top bar, and increase the Row height. https://ibb.co/ZpSXkvMw and check how it works.

    Best Regards,

    #718012

    opalamarchuk.01
    Participant

    Please check why my top header stopped working. I can’t figure it out… thank you.

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    #718052

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and the header builder is showing fine on your site.

    See Screenshot for clarification: https://postimg.cc/nXqrDFT3

    Please clear all types of cache (browser/server) and double-check the issue.

    Best Regards

    #718190

    opalamarchuk.01
    Participant

    The problem is, the top header isn’t working correctly! I gave you access to the site—check your settings. Everything is set correctly, but it’s not working. I’m attaching a screenshot. How can I make the top header work correctly so the carousel works correctly (I need three different sentences to rotate like in a slider?)

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    #718237

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    To achieve rotating announcements/messages, you can use the Information Box Carousel element or the Marquee widget inside an HTML Block, and then assign that HTML Block to the Top Bar/Header area.
    https://postimg.cc/nMvY77Sf, https://ibb.co/2Mdwpm9

    This will allow you to display multiple sentences/messages as a rotating or scrolling slider in the top header section.

    Best Regards

    #718397

    opalamarchuk.01
    Participant

    I added an information box carousel to the top header block, but when I edit it, the text changes (there are 3 texts in total). But on the website, only the first one is displayed and doesn’t change. What’s the problem? How can I fix it?

    #718428

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #718736

    opalamarchuk.01
    Participant

    I checked everything, and the widget just started working… but only on desktop. Help me set it up on mobile – I don’t understand what’s going on or where to look for the problem.

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    #718777

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. Navigate to Woodmart > Header Builder > Edit Current Header > Switch to mobile header and add the HTML Block in the mobile top bar.

    See Screenshot for better understanding: https://postimg.cc/Yh0BJs0Y

    Please check back your site and check the issue. If you have any questions feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)