top section login & coupon not working in checkout page

Hello,

the two links:

Returning customer? Click here to login
Have a coupon? Click here to enter your code

they don’t work, they look like empty links with #

How to fix this problem?

Thanks for your kind support
Andrea

Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

Done

Hello,

now everything works fine, what did you do to fix the problem, so I can replicate it on the official website?

Thanks
Andrea

We haven’t made any changes to your website yet. Most likely, it was caused by some of the installed plugins.

Kind Regards

Could you please take a look and let me know? I appreciate that.

Kind regards
Andrea

As we can see, it works correctly on your website now.

Kind Regards

I activate one by one each plugins and I found the problem is JETPACK, when is active the links doesn’t works, it is so weird.

Do you have any suggestion or fix for this?

Thank you
Andrea

I use Jetpack only for the connection with the Woocommece App, so I don’t use any other service for this plugin, everything is off.

Could you please check how it works with the default theme and Jetpack plugin enabled?

I tried, but I have the same problem, if Jetpack is activate it do not works if it deactivate it works

If it also doesn’t work with other themes, then it seems to be a plugin problem. You should contact the plugin’s developers for help on this matter.

I did it, I hope someone replies to me from the Jetpack support.

OK, please let me know once you resolve this issue.

Thank you in advance.

For sure, I hope they solve soon this problem, because if I have this problem, everybody who uses jetpack has the same issue, I think, and jetpack is from Automatic the same as woocommerce so I cross my fingers.

But, incredibly, a plugin like jetpack that is created to do different things can create problems for the frontend of the woocommerce.

I’m sure that if the issue is caused by the Jetpack bug, they will fix it immediately.

Kind Regards

I cross my fingers. Yes, it is because if I activate Jetpack the problem appears if not there is no problem.

Finally Jetpack they fixed realizing the new version 13.4

Great, thank you for letting us know.

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