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Total wrong when applied voucher

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  • #504633

    webmore
    Participant

    Hello,

    I have tried using flexx voucher, but seems it does not able to reduce the total price but it does make the total price to be high.

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    #505009

    Hung Pham
    Keymaster

    Hi webmore,

    Thanks for reaching to us and appreciate your patience.

    First of all, this is not related to WoodMart theme.

    According to the WooCommerce documentation https://woocommerce.com/document/coupon-management/#how-do-coupons-impact-shipping-calculations

    Coupons are applied to individual products or the items in the cart. Shipping Rates are not cart items so coupon discount will not be applied to shipping. So, shipping prices are not a part of coupons unless you have selected Free shipping on the coupon.

    Regards,

    #541757

    webmore
    Participant

    Hello,
    Can I know why the product I search is also display others product that not related with “w205”? The product name “w470” is are not related with the product “w205”

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    #542065

    Hung Pham
    Keymaster

    Hi webmore,

    Product search is default WooCommerce widget, WoodMart does not control it.

    I recommend that you contact WooCommerce support for additional assistance. Their support can be reached here: https://wordpress.org/support/plugin/woocommerce/

    Regards,

    #542249

    webmore
    Participant

    Hello,

    I use Woodmart search is not Woocommerce search please do verify & check again from your end. Please do advise & suggest me to solve this issue.

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    #542585

    Hung Pham
    Keymaster

    Hi webmore,

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Regards,

    #542632

    Hung Pham
    Keymaster

    Hi webmore,

    This problem is not related to WoodMart theme, as we use the default functionality from WordPress for search.

    And as you can see from the screenshot https://monosnap.com/file/JrI88BdeztvexQgI7Vj9DeTdZt8QMy, the same products that you see using WoodMart Ajax Search are also on the default search page.

    Regards,

    #544533

    webmore
    Participant

    Hello,

    Can I know why the product “w470” name is display only 470 search result? But if I search “w205” it does appear the “w470” product search result too. Please refer as below screenshot.

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    #544601

    Hung Pham
    Keymaster

    Hi webmore,

    In this case, I recommend reaching out to WooCommerce support for further assistance in this matter https://wordpress.org/support/plugin/woocommerce/

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)