Tour settings(open and close tabs on mobile)

[Madoo Webdesign]

I’m trying to open and close the tabs on mobile, but that doesn’t work. One tab only closes when you click on another. Is there any option or code where I can ensure that I can open and close the same tab by them myself instead of clicking on another one? The website is not online yet, so if you need any information let me know.

• This topic was modified 1 year, 3 months ago by Madoo Webdesign.

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I deactivate all the plugins and it still doesn’t work. So i put the credentials into the Private content block. I already made a back-up, so you can start testing everything. (to make sure the problem or solution i’m looking for occurs on mobile)

Hello,

Please check this video tutorial: https://wpbakery.com/video-academy/work-tabs-accordions-tours-wpbakery-page-builder-wordpress/

You can use this element on any page of the site.

As for the product page, you can configure accordion or tabs in the Theme Settings > Single product > Tabs.

If you have any questions please feel free to contact us.

Best Regards

This is not what i’m asking for. I just want a solution for the tabs on mobile. That I can close and open them individually. Now you can only open them individually and if you want to close them you need to click on another one.

Best Regards

Hello,

I am afraid this is the default tab functionality and WoodMart does not have the option to change that.

If you have any questions please feel free to contact us.

Best Regards

So there is no code to close and open the tabs in the tour element?
Maybe something like a default collapse closed on mobile…

Hello,

I am afraid WoodMart theme does not have the option to change that nor a customization for achieving this purpose.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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