Translated & Quick View dropdown variations vanish daily
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Translated variable product variations keep unlinking/vanishing daily, so I have to run “Synchronize product variations” every day. After syncing, Woodmart Quick View on translated pages often shows empty or partial variation dropdowns, while the single product page is correct. Please advise.
Hi ivar,
Thanks for reaching to us and appreciate your patience.
To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hung PD
See the screenshot of the product page where the variations are available, and the screenshot of the preview where the variations aren’t available. I can fix it by translating the product, but a short moment later they will disappear again.
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Hi ivar,
Thanks for screenshots.
1. Can you let me how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront?
2. You also should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Please let me know how it goes.
Regards,
Hung PD
In our staging environment I can’t replicate the issue, so I’m not sure what causes it. I would prefer not to switch themes or deactivate plugins on the live site due to ongoing sales.
Do you have any other suggestions on what could be causing this problem?
Hi ivar,
Thanks for your patience.
Please share me your staging site so I can take a look.
Regards,
Hung PD
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