Translation Buttons

Good evening to all guys.

I wanted to kindly ask you for your help.

We use a plugin called “Loco Translate” to do the translations.
Let me start by saying that it has always worked very well.

After updating to versions 6.3, etc., we found that we can no longer translate the name on i Buttons. (See attached image)
Can you kindly check it out?

These are the credentials for the STAGING Site, here you can do all the tests.

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Hello,

This sting relates to Woocommerce.
In order to translate the WooCommerce strings, you need to create a separate translation in Loco > Plugins > WooCommerce in the same way as you do with the theme.

Best Regards

OK!
thanks Elise as always!

I didn’t know about this ..
It seems to me that this was not the case before. Has something changed?

I err?

Anyway I try and update you ..

A thousand thanks

Hello Elisa

I did as you told me .. but nothing changes.

I noticed from the CSS that the button invokes the WD theme.

Am I wrong in something?

I also did the translation from Woocommerce but it doesn’t work.

can you do some checks?

Attached the images.

Thank you very much dear
I’ll wait here

Greetings
Luca

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Hello,

You need to create the file for Woocommerce and find this sting: https://gyazo.com/2a27525f45aa55b4eba16d5562c636f6

Best Regards

Hi Elise!
Thank you for your answer.

I confirm that the Woocommerce translation file in Italian has already been created …

But it doesn’t work anyway.

(See attached image)

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Hello,

Try to synchronize the translation, and clear all the cache. I have tested it on my site and it works.

Best Regards

Hello Elisa!
I had already done the synchronization several times but I have not solved it.

The cache what are you referring to? To the Browser? or within the site?

If it were internal to the site with what can I clear the cache? i tried with a plugin i use, but i didn’t solve .. (see attached images)

Also now I noticed that the button on the previews is no longer visible (See attached image ButtonNO1.jpg)

Please help me get out of it ..

Thank you dear
I’ll wait here

Greetings
Luca

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Hello,

Please provide FTP access into the private area that is below the message field.

Our developers would take a deeper look.

Best Regards

Ok Elise,

These are the required data that you can see in private mode.

I tried them personally and they work regularly.
If you need anything else, don’t hesitate to ask.

Thanks a lot

I’ll see you here!

Hello,

Please check the access we cannot log in.

Best Regards

Hello Elisa..

It seems very strange to me …
I can log in ..
I have checked again and I can confirm that everything is as before.

Access works .. (See attached video)

Please check the password and all the settings described in private

Let me know
A thousand thanks
Luca

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Hello.

Please confirm the permission for plugins deactivation, switching to the parent, or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello Elisa!

You have access to the Staging site, it’s not the Live one …
So you can proceed to do any test you want ..
This is a staging site for testing.

I give you the authorization to proceed for the tests.
Let me know
A thousand thanks
I wait for you here!

Hello,

As soon as all the plugins have been deactivated, all the translations appeared: https://take.ms/vtF7J

You need to activate the plugins one by one checking the site to detect which one causes the problem.

Best Regards

Hello Elisa!
Perfect!
We have identified the problem, now everything is ok ..

I thank you very much for your help!

A warm greeting
Luca

You are welcome! We are here to help.

Wish you a wonderful day!

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