Translation does not work on category pages

My website is Portuguese – BR, the language is correct on all pages.

However, on the category pages the text is in English.

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Hello,

The cache plugin causes the problem, please clear the site cache and browser cache every time you add a translation or change anything.

If you have any questions please feel free to contact us.

Best Regards

I have already cleared the plugin and browser cache. the error continues!

Hello,

Have you checked the site in some other browser? I am checking I see the translation: https://gyazo.com/7ec864590f81372489de5c561b4a9e64

In addition, please check the Theme Settings > My Account.

Best Regards

The image you send is from the site’s home page.
The problem is on the category pages.

https://usegasoline.com.br/categoria/bermuda/
https://usegasoline.com.br/categoria/camiseta/basica-camiseta/

categories and subcategories

Hello,

Please could you check the pages on another device?

I have checked these pages and I see the same.

The strings have been translated in the shopping sliding cart.

Best Regards

Yes, my dear, I’ve already done the tests on different browsers, computers and cell phones.
I’ve already cleared the cache on wprocket and also clouflare.

The text that appears is in Portuguese, aren’t you confused?

The problem is even occurring in notices like “Sorry, we do not have enough stock to fulfill your order. Please change quantity and try again. We apologize for any inconvenience caused.” (it may be happening in more cases, but I haven’t seen it yet)

I did the tests!, I’ve deactivated the plugins, I’ve cleared the cache and compared it with other stores I have.

Two of them are working and are in version woodmart 7.3.1
(inmoovse.com.br)
(ayllonkids.com.br)

and the ones with the problem are in version 7.3.2
(usegasoline.com.br)
(ricoo.com.br)

How do I rollback the theme to version 7.3.1?

I found one more error, I believe there are several others!

I attached the image

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Hello,

The theme version does not influence the translation, we have checked usegasoline.com.br and we have not found any problems: https://monosnap.com/file/w795zyhvUoFR11e63p6Muyi6iJgO7q

In addition, we have checked ricoo.com.br and we see the theme version is out-to-date, please update the theme, if the problem remains, please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

If you have any questions please feel free to contact us.

Best Regards

Good morning, yes I already made the correction!

The location of the file in loca translate must be in the system folder and not in the custom folder.

After I changed this the theme started working again!

Good morning, yes I already made the correction!

The location of the file in loca translate must be in the system folder and not in the custom folder.

After I changed this the theme started working again!

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you can close the ticket

If you have any questions please feel free to contact us.

Best Regards

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