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Translation Reversed in Header

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  • #213103

    sarahkim
    Participant

    Hi,
    Thank you for your support from last time,
    I found this very interesting issue on the header.
    The translation is reversed!
    The main language is English but when I translate it from strings,
    It looks like the second language is the main language.
    Please see the website and hope you could help me with this issue!

    p.s I have this reference for the website header translation option from your documentation. I have 2 headers for each language.
    https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/

    Thank you in advance.

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    #213179

    Hello,

    Please provide the site admin access to the private area I will check the settings.

    Best Regards

    #214242

    sarahkim
    Participant

    Hi, leave a comment in the private content,
    Could you please let us know as soon you found it because of a security reason.

    thanks

    #214310

    Hello,

    Please make the full backup of the site and update the theme and all the related plugins.

    Then deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

    Best Regards

    #214351

    sarahkim
    Participant

    Hi thank you for your advice,
    But it looks like the issue still persists, I will come back to you.

    regards,

    #214475

    Hello,

    Please update the credentials I cannot log in with those you have provided.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)