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Translations disappear when pagination

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  • #311786

    ilkin
    Participant

    Hi, hope you are doing well. I have a problem with the translations that some of the translations disappear and became in english when I go to next page in shop page. The same thing happens when I change the number of product displayed as well as the filtering options are chosen. Especially the icon names in products and some other translations become in english. How can we prevent that?

    Thanks in adnvance!

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    #311929

    Hello,

    Make all the products have translations.

    Please deactivate all the plugins not related to the theme, excepting WPML set, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #311946

    ilkin
    Participant

    I deactivated all the plugins and the issue is still persists. I use translate press for translation, but when changing the filters, categories and product number in the shop page some of the translations become in English again. They are “show”, “Add to wishlist”, “Add to compare list”, and “Quick view”. They are shown in english when these actions are made in shop page.

    I am looking forward your solution.

    Thanks in advance!

    #312016

    Hello,

    Please, provide your site admin access to the private area.

    Best Regards

    #312038

    ilkin
    Participant

    Please check

    #312107

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    #312153

    ilkin
    Participant

    Check

    #312311

    Hello,

    You are using the plugin which we have not tested with our theme and we do not guarantee 100% compatibility. Please contact the plugin’s support on this issue.

    We recommend using WPML https://wpml.org/

    If you have any questions please feel free to contact us.

    Best Regards

    #312652

    ilkin
    Participant

    İ have tried Translate press as well as loco translate plugins. But the same problem persists in both of plugins in the same place. Therefore I suspect that the problem is coming from themem can you please investigate it further and have a closer look?

    Thanks in advanve!

    #312791

    Hello,

    Please provide the page URL where I can test that and update site admin access.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)