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Translations disappear when pagination
- This topic has 9 replies, 2 voices, and was last updated 3 years, 4 months ago by Elise Noromit.
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August 10, 2021 at 9:01 am #311786
ilkinParticipantHi, hope you are doing well. I have a problem with the translations that some of the translations disappear and became in english when I go to next page in shop page. The same thing happens when I change the number of product displayed as well as the filtering options are chosen. Especially the icon names in products and some other translations become in english. How can we prevent that?
Thanks in adnvance!
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You must be logged in to view attached files.August 10, 2021 at 11:02 pm #311929
Elise NoromitMemberHello,
Make all the products have translations.
Please deactivate all the plugins not related to the theme, excepting WPML set, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.
Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
August 11, 2021 at 5:44 am #311946
ilkinParticipantI deactivated all the plugins and the issue is still persists. I use translate press for translation, but when changing the filters, categories and product number in the shop page some of the translations become in English again. They are “show”, “Add to wishlist”, “Add to compare list”, and “Quick view”. They are shown in english when these actions are made in shop page.
I am looking forward your solution.
Thanks in advance!
August 11, 2021 at 10:26 am #312016
Elise NoromitMemberHello,
Please, provide your site admin access to the private area.
Best Regards
August 11, 2021 at 11:44 am #312038
ilkinParticipantPlease check
August 11, 2021 at 9:32 pm #312107
Elise NoromitMemberHello,
Please check the credentials I cannot log in.
Best Regards
August 12, 2021 at 5:25 am #312153
ilkinParticipantCheck
August 12, 2021 at 7:32 pm #312311
Elise NoromitMemberHello,
You are using the plugin which we have not tested with our theme and we do not guarantee 100% compatibility. Please contact the plugin’s support on this issue.
We recommend using WPML https://wpml.org/
If you have any questions please feel free to contact us.
Best Regards
August 15, 2021 at 11:34 am #312652
ilkinParticipantİ have tried Translate press as well as loco translate plugins. But the same problem persists in both of plugins in the same place. Therefore I suspect that the problem is coming from themem can you please investigate it further and have a closer look?
Thanks in advanve!
August 16, 2021 at 3:40 pm #312791
Elise NoromitMemberHello,
Please provide the page URL where I can test that and update site admin access.
Best Regards
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