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Trouble with woodmart & elementor & elementor pro

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #221653

    arauzobrothers
    Participant

    Hello,

    It’s look like there is lot of compability problem with elementor and the build themes constructor. I have install woodmart on my old site make with elementor and elementor builder themes, but if I turn off my template of header or product page, I don’t have anything, woodmart theme don’t show me product page template or header.

    Do you have a chat for discuss about this ?

    Thanks

    #221654

    Artem Temos
    Keymaster

    Hello,

    If you are using Elementor footer builder then you have to create the header with Elementor too. It is the way Elemnetor works with all themes since it erases all theme’s headers and footer completely.
    The best way is to create an HTML block with Elementor and place it to our theme’s footer. As for the header, our header builder is much better than Elementor.

    Kind Regards

    #221656

    arauzobrothers
    Participant

    Hello,

    What if I don’t want use theme builder ? I just want use elementor as builder page not for header or archive product / single product.

    #221657

    Artem Temos
    Keymaster

    Then you can just skip this and don’t use the theme builder. You don’t have to use it.

    #221660

    arauzobrothers
    Participant

    This what I did, I have turn off the template, but it’s show nothing. Template of page builder don’t show but woodmart don’t show to

    #221664

    arauzobrothers
    Participant

    I have disable theme builder elementor condition => It’s work, nothing of my builder themes appears on the site.

    BUT

    The Header or product page single of woodmart don’t appear => So I don’t have header or single page product template.

    #221666

    arauzobrothers
    Participant

    How can solve this ? I m stucked and I need to go ahead

    #221669

    Artem Temos
    Keymaster

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.

    Thank you in advance.

    #221675

    arauzobrothers
    Participant

    1. WoodMart header & single page product don’t work
    => https://gyazo.com/45fd277c9599571ce13f60255f1420fe

    As you can see on the picture, this is my single product page, I don’t have header and I don’t have pictures or tabs or anything just the content.

    2. Elementor page builder header & single page product template are turn off (no condition) => This why they don’t show it

    3. But Woodmart look not launching is own template.

    4. If I turn off elementor => Woodmart load his template : https://gyazo.com/202d52b975264a7ed9a1856d65ae9fcd

    #221676

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #221677

    arauzobrothers
    Participant

    Yes

    #221683

    Artem Temos
    Keymaster

    You are using the Elementor header and footer. As we said, it removes the theme header and footer completely. You need to disable them first.

    #221684

    arauzobrothers
    Participant

    I don’t use it….

    There is no condition and they do not appears. they are already disable or show me a screenshot where you see they are not disable. You can try to send them to trash.

    #221686

    Artem Temos
    Keymaster

    We have removed the footer completely.

    #221687

    arauzobrothers
    Participant

    Yes I see now there is header & footer woodmart, but single product page still doesnt work

    #221688

    Artem Temos
    Keymaster

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not? Send us a screenshot.

    Regards

    #221690

    arauzobrothers
    Participant

    It’s look like not your theme, with tweenty : https://gyazo.com/80850092f278909c011f23ecd34e4303

    #221695

    arauzobrothers
    Participant

    Probably Elementor ? Any idea ?

    #221699

    arauzobrothers
    Participant

    Solved, the layout configuration was set on Elementor full width. I have set on theme page and it’s good

    #221807

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

Viewing 20 posts - 1 through 20 (of 20 total)

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