Troubleshooting with Brand Filters
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I am able to add Filter by Price, Filter by Size and Sort By widget through HTML Blocks. It does not work if I add Filter By Brand the same way.
Now I am trying to add a Filter by Brand widget through Appearance > Widgets > WoodMart Woocommerce Layered Nav. But, it does not show up on the Products Archive page.
Sharing Screenshots for referance
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Hello,
Send me access to the admin panel so I can check the settings of your site.
Thank you in advance.
Kind Regards
Hello Luke,
Sharing admin access.
Thank you
Hi,
Please share an update
Hello,
If you want to show the filters from the widget area, you need to enable the “Widgets” here – https://prnt.sc/x-FnT6eOiq-Y
Also, the brands are not shown because they are not assigned to any product – https://prnt.sc/n-oFMwSIDfSV
Kind Regards
Hello,
Please see screenshots from a product on my website. You will see that brand “AGL Bathware” is assigned and visible on Product Page. – AGL Bathware – Black Stik Series – Single Lever Concealed Diverter 291303BL
As you have pointed out, product count for “AGL Bathware” still shows 0, in fact there are 100s of products in that brand
We need to have brand filters on the archive page, weather it is through HTML Blocks or Widgets is not a priority for us.
Please explain in detail the solution to this problem
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Hello,
Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Kind Regards.
Hello,
You can go ahead with plugins deactivation. Please make sure that you restore the site as it is.
Thank You
Hello
Please share an update
Hello,
You need to update products via the bulk editor – https://prnt.sc/B07rHQtAwqY8 , then the brands will be recognized (https://prnt.sc/tPAldX6gzGg4) and shown in the filters area – https://prnt.sc/v_z8NUnSorxJ
Thank you for your time.
Kind Regards
Hello,
Could you please elaborate on “You need to update products via the bulk editor”.
Please specify which field needs to be updated via the bulk editor
Hello,
Here is a video: https://gyazo.com/363b96288c17b3c17a0074e705efbbd2
Thank you for your time.
Kind Regards
Hello,
I have followed the steps as you have mentioned but I am not getting the same result.
Please check the video in the link: https://drive.google.com/file/d/1M8SxGT1UF3NFbe3zdgUm0IRRhXybANOK/view?usp=sharing
Hello,
I did the same but after disabling 3rd party plugins, seems that they affect properly updating. https://prnt.sc/62ms81O0L1ls
Leave enabled only these https://prnt.sc/rKlGCroZUD9K plugins and then do the same as you did before.
Kind Regards
Hello,
It is working as expected after disabling other plugins.
Thank You Luke
Hello,
You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.
Have a good day!
Kind Regards
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