Turnstile not loading in woodmart popups

Hello,
Is there any easy solution to this problem? Even though Turnstile widget is correctly integrated (via CF7), and loads successfully on pages, for some reason it will never load on Woodmart popups, for example newsletter.

Console error: The resource https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/g/cmg/1 was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate as value and it is preloaded intentionally.

Thank you.

Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

Hello,
In private section i placed url of my site. For the sake of easier inspection i enabled popup to show every time you reload.

Hello,

Could you please send us your admin and FTP access so we can try to troubleshoot this on your website and find a solution?

Kind Regards

Please see below:

Please send us your FTP access as well.

Sorry, attached as well

We just tested this on your website, but don’t see any problems with the captcha https://gyazo.com/af1f5decfa18b89101359f129406ae81

Except it’s invisible until you fill up the form therefore leaving apperance of too large margin-bottom in newsletter

To fix this issue, try to add the following code snippet to the Custom JS area in Theme Settings.

woodmartThemeModule.$document.on('wdOpenPopup', function() {
turnstile?.reset()
})

I can confirm that this script has fixed the issue successfully.

Thank you for help.

Great, glad to hear that. Feel free to contact us if you have any further questions.

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