Two of the five slider smages not showing in mobile devices

Please help!
https://sportsgoodsmarket.com/

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

I have checked your website on responsinator and all the slider images are displaying on mobile.

https://www.responsinator.com/?url=https%3A%2F%2Fsportsgoodsmarket.com%2F

Please clear the cache and check back.

Regard’s.
Xtemos Studio.

Dear Xtemos Studio,
I am highly disappointed to share that though the responsinator is showing the images but in real life experience of the customers pictures are showing only on the desktop but not on mobile especially in chrome. Clearing the cache does not solve the problem. We have checked on multiple mobiles from multiple locations.
There are other problems with theme also.
While we see on mobile, the carousels (Top Categories , Our Brands) do not automatically move in the mobile but in desktop only.
The right side of the screen in mobile is blurred. (see screen shot of Blog section)

I am attaching the screenshots of the problematic areas. Please urgently look into the issues or I will have to seek refund and change the theme.

Regards

Dhirain

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Hello,

I saw the screenshots you attached.

Please try recreating the slides then clear the cache and check back.

If the problem continues then deactivate all the third-party plugins and provide admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Dear Sir/Madam,
Thanks for your suggestions.
I have recreated the slider as per your suggestion. Also used smaller/different pictures for mobile. There is some improvement but your intervention/support is required regarding the following problems in Home page:
On the home page, some pictures are still not showing in mobile.
While we see on mobile, the carousels (Top Categories , Our Brands) do not automatically move in the mobile but in desktop only.
The right side of the screen in mobile is blurred.
Speed of the home page is slow, please see if it can be improved.

I am sharing the admin login details for your reference.

Regards,
Dhirain

Hello,

You are Most Welcome.

I have visited your website and all the images are showing on mobile. Please clear the cache and check back.

Video for Clarification: https://gofile.io/d/Wu8Rcj

For the blurred right side please provide a relevant screenshot to check it myself and help you out accordingly.

For the carousels not working for mobiles Please Go to Theme Settings >> Performance >> JS. And try to disable the option as in the screenshot.

Screenshot for Clarification: https://ibb.co/3rcKPVF

Then clear the cache and check back.

In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website.

It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify, and a caching plugin like WP Super Cache. Also, you can use the GTmetrix tool to see what makes your website slow and optimize these parts of your website.

Regard’s.
Xtemos Studios.

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