Home Forums WoodMart support forum Two TinyMCE versions WPBakery 9

Two TinyMCE versions WPBakery 9

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #725046

    minde
    Participant

    Hi, in the new WPBakery version i seem to be able to load to different version. It’s mostly showing the new one, but occasionally the old (see screenshots). The difference is that the “Code” (kode) section actually works in the old one, but not in the new.

    For example, adding a font awesome icon using <i class […] works in the old, but not new, and using æ,ø,Ã¥ is changed to å etc. in the new one. Is there a way to lock which version it displays?

    Attachments:
    You must be logged in to view attached files.
    #725150

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have tested this on our test site using the latest versions of WoodMart and WPBakery, and everything is working correctly from my side. I was unable to reproduce the issue.

    Could you please share your WordPress admin login details in the Private Content field so we can investigate the issue directly on your website?

    Best Regards

    #725152

    minde
    Participant

    Login below. As said, it rarely shows the old version, but when it does, the text blocks actually work as i am used to.

    #725280

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and tested the test block widget and the code editor is working fine.

    See Screenshot for Clarification: https://postimg.cc/QFNrBVWt

    Please check back your site and check the text block in the home page, If you have any questions feel free to contact us.

    Best Regards

    #725290

    minde
    Participant

    Seems you haven’t understood the issue.

    I managed to get two screen recordings with both TinyMCE versions which i refer to as “Old” and “New”, new being the one with the dropdown taskbar. Both videos are from the site i gave you access to. I have not been able to get it to show the old one consistently, it seems to decide on page load from what i can tell, so there may be resources that aren’t loading? I thought size of the editor window had something to do with it, but haven’t found anything conclusive.

    Is the issue more clear on your end now?

    Attachments:
    You must be logged in to view attached files.
    #725323

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check how it works with the default WordPress theme and the WooCommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme’s default plugins activated, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme, then let me know and I will check and give you a possible solution.

    Best Regards

Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)