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Ugrent Help – website loads too slow

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #368082

    SunTeam
    Participant

    Dear Team,

    we really need your urgent help, website is not loading anything on both inseide the dashbaord and lviewing the website, added all teh php values as well, noluck shared the the access to you on private section, please help us asap.

    Thank you

    #368194

    Hello,

    Please check how it works with the default wordpress theme. Because our theme doesn’t influence the speed of WordPress Dashboard.

    Best Regards

    #369403

    SunTeam
    Participant

    Hi Team,
    we still having the issues on website even after we configured all the php values to max. Please help us to fix it asap in few hours or so.

    Shared allt h login access , website goes to 524 to 502 errors

    #369438

    SunTeam
    Participant

    Sorry team , After several hours and days of try, we wanted to drop this theme , siteground cloud hosting couldn’t allow us to update the memory limit to 128 , there might be an conflict

    it returns with 524 and 502 errors whenever we try to activate the woodmart core plugin

    you can see , I purchased three licences so far… planned to drop now and revert back to Astra theme.

    Thank you guys

    #369457

    SunTeam
    Participant

    Please try to access , I have installed file manager for you to optmise htaccess and php ini for optimising the php values

    #369458

    SunTeam
    Participant

    Shared the accessto you earlier

    #369608

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme so we can check it?

    Thank you in advance

    #369619

    SunTeam
    Participant

    Hi team,

    Please don’t do anything, we are unable to increase max exe time to 180, could able to tweak only to 120.

    Thank you so much

    #369680

    Artem Temos
    Keymaster

    OK, 120 seconds should be enough but it is related to the dummy content import process only. It will not affect your website performance.

Viewing 9 posts - 1 through 9 (of 9 total)