Home Forums Space themes support forum Unable connect to instagram API

Unable connect to instagram API

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #610486

    morfoan
    Participant

    I do all the steps as described and after giving access to both Facebook & Instagram accounts
    in the final step i don’t see any selection under Select your facebook account:
    only Cancel and return screenshot1.
    In Facebook business applications there is the connection as it should be screenshot2.
    Please advise me what to do to get the connection working.
    Regards Andreas

    Attachments:
    You must be logged in to view attached files.
    #610569

    Luke Nielsen
    Keymaster

    Hello,

    This is usually the case when the Instagram account is not linked to Facebook, https://www.facebook.com/help/instagram/176235449218188

    Please recheck it, connect it and let me know the result.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)