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Unable to activate theme license.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #273006

    parentingdoneright
    Participant

    Im unable to use the theme as it shows an error. It says API Server cant be reached. Kindly help.

    #273050

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #274149

    parentingdoneright
    Participant

    Please check

    #274220

    Artem Temos
    Keymaster

    Hello,

    It looks like your server blocks PHP requests to our API server. Please, contact your hosting provider and ask to check this from their side. Our server’s IP is 138.201.123.145.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)