Unable to assign product bundles (woodmart_woo_fbt) to Woocommerce products
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Dear,
We are unable to assign product bundles (woodmart_woo_fbt) to Woocommerce products. We see / select the bundle, press save and the bundle dissapears.
Kind regards,
Vincent
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This topic was modified 1 month, 2 weeks ago by
Vincent.
Hello Vincent,
Thank you for reaching out regarding the issue with assigning product bundles to WooCommerce products using WoodMart. To troubleshoot this issue, please try temporarily disabling all other plugins except WooCommerce and WoodMart to check for any plugin conflicts. If the issue persists, could you please provide us with admin access to your site so we can further investigate? You can use the Private content field to share any sensitive information securely.
Looking forward to your response.
Kind regards
Dear,
We have tried what you asked but it makes no difference.
Currently, we can’t enter your dashboard and get the following error https://gyazo.com/3873539740c2f7010ffd5d56709ac41a
I just tried and it worked, possible you made a typo?
We copied your website from the Private content, so there shouldn’t be any typos.
We have whitelisted your IP, please try again.
We think your IP is either: 141.94.18.111 or 85.214.143.201
We still can’t enter your website. Note that it might be needed to be visited by different developers so can you disable this protection temporarily?
Dear,
We have disabled the firewall, please try again.
Unfortunately, we still see the same message.
Disabled the plugin now, now it should work 🙂
Nothing changed yet. We still see the same message.
No, it is the same and we can’t view the dashboard.
Can you please share your IP so I can try to whitelist. Could you try in private browsers. I have no clue why you can’t login.
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This reply was modified 1 month, 1 week ago by
Artem Temos.
You logged in this morning from Poland. Try via here: https://hetpigment.be/mijn-account/
Hello,
Yes, I can log in but can’t visit the dashboard. Here is a video https://gyazo.com/fb243a99a4f4bbb4814068f0c61c83ea
Kind Regards
Can you try again please? I tried now via login as and everything should be good.
Still the same. Please consult with your hosting provider for help on this matter.
Is it possible to setup a screensharing session or that we clone the environment to a staging one?
Yes, you can try to create a staging website where we can test this for you.
Hello,
You can fix it by applying patch # 666966. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
