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Unable to build any page or product grid

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #506926

    ex501
    Participant

    Hello,
    Since last update I am not able to create anything in WP Bakery. It simply breaks any page.
    Please see private for more details:

    #506954

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme so we can check the issue on your website.

    Kind Regards

    #506997

    ex501
    Participant

    If i disable all plugins meanwhile, site will not function.
    You have my permission to disable all plugins when you login.

    #506998

    ex501
    Participant

    Also, live example below:

    #507016

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #507029

    ex501
    Participant

    I have disabled all the plugins and placed website under maintenance mode until you investigate. You have the login credentials above.

    I am not able to use Wc Product Widgets, it simply doesn’t work and I cannot find out the issue on both websites. Tried to create them on a new page and existing pages but always same result:

    #507033

    Artem Temos
    Keymaster

    We tried to edit this page with WPBakery page builder and it works correctly for us https://gyazo.com/317b9afbb078d1b5a1d12c24255f4620

    #507039

    ex501
    Participant

    I am talking about Wc Product Widgets.

    I am unable to create or import this: https://woodmart.xtemos.com/woodmart_element/4-columns-product-widgets/

    #507117

    Artem Temos
    Keymaster

    This bug will be fixed in our next theme update. As a workaround, enable this style in Theme Settings as shown on the screenshot https://prnt.sc/EC5XHRPwhOhn

    #507559

    ex501
    Participant

    Thank you. Looking forward to update fix.

    #507560

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 11 posts - 1 through 11 (of 11 total)

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