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Unable to check out when using mobile.

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  • #94215

    dreamzspl
    Participant

    Hi,
    I am unable to checkout using Woocommerce and Stripe gateway when using mobile. In desktop, it seems to work fine.

    When in mobile, these are the sequence of events:
    1)adding something to cart
    2) fill up all necessary info
    3) fill in test credit card detail
    4) press “buy”
    5) first load error is “blank”- and it auto scrolls to TOP of page.
    6) second try- fill in test credit card detail and press “buy”
    7) second load error is “session expired- please return to shop”.

    Can you help please?

    Another side question is I notice there is a duplicate “compare” at my single product page. It is just below the “add to cart” button.

    Please help me on this. Thank you.

    #94216

    dreamzspl
    Participant

    I notice that the duplicate “compare” only happens for this particular product “salmon pork platter”. U can view it in its product page.

    #94217

    dreamzspl
    Participant

    Regarding woocommerce + stripe checkout-
    (Update)
    I checked my backend and actually the order went through. But the front end still display the error blank message and followed by “session expired” message after clicking “buy”. These messages are in brown.

    #94251

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)