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Unable to communicate with instagram

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #14804

    abhirasyid
    Participant

    Hi,

    i have some question for the theme:

    1. Im using fashion-flat vershion now. how can i change the side menu hover button color?
    2. Im trying to change primary color, but i want to have different color on sidemenu button color. for example, primary color: green, side menu color stay black, how can i do that?
    3. i cant show instagram blog on my website, it says “unable to communicate with instagram”. is there any fix with that?

    #14806

    Artem Temos
    Keymaster

    Hi,

    1. You can change this hover color in Theme Settings -> Styles & Colors -> Alternative color.

    2 & 3. Could you please provide us a link where we can see the menu and Instagram?

    Regards

    #14808

    abhirasyid
    Participant
    #14809

    Artem Temos
    Keymaster

    Here is a code snippet that you can add to the Custom CSS in Theme Settings to change menu color

    .shortcode-mega-menu {
    	background: #439a96!important;
    }

    Could you please write us what settings do you use for instagram element?

    Regards

    #14811

    abhirasyid
    Participant

    Im using the fashion-flat default setting. please see image for details

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    #14813

    Artem Temos
    Keymaster

    Could you please provide us your admin access?

    #14814

    abhirasyid
    Participant

    Oke

    #14815

    Artem Temos
    Keymaster

    Could you please provide your FTP as well?

    #14816

    abhirasyid
    Participant

    Ok

    #14817

    Artem Temos
    Keymaster

    Most likely your server is running a very old version of OpenSSL. Contact your hosting providers and ask to update it to the latest one.

    #14818

    abhirasyid
    Participant

    Hi,

    i asked them and they said it version depend on the cpanel. which is currently it’s only support to OpenSSL 1.0.1e-fips.

    is there any other way to fix it? or where can i access the source code for instagram widget? because i have same issues with other theme, and i just need to add from http://instagram.com/.. to https://instagram.com/… and it was fixed

    #14819

    Artem Temos
    Keymaster

    The code is located in the file inc/shortcodes.php

    #14833

    abhirasyid
    Participant

    so, i’ve fixed this with adding www on basel_scrape_instagram function. but know the instagram showing not full width, how can i change that?

    please see http://www.nonapandora.com

    #14844

    Artem Temos
    Keymaster

    Just set that row to “Stretch row” with Visual Composer.

    #19074

    alex_01
    Participant

    I had the same issue with “unable to communicate with instagram” error after upgrading a parent theme. And thanks to you it worked for me in the same way: I added ‘http’ to ‘//instagram’ on basel_scrape_instagram function. Very happy with everything working right now. But surely it’s a note to the developer. Thanks again!

    #19084

    Artem Temos
    Keymaster

    Hello,

    Thank you for letting us know. We will test it on our end and fix in the next update.

    Regards

Viewing 16 posts - 1 through 16 (of 16 total)