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Unable to communicate with instagram
- This topic has 15 replies, 3 voices, and was last updated 7 years, 10 months ago by
Artem Temos.
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June 7, 2017 at 4:55 am #14804
abhirasyidParticipantHi,
i have some question for the theme:
1. Im using fashion-flat vershion now. how can i change the side menu hover button color?
2. Im trying to change primary color, but i want to have different color on sidemenu button color. for example, primary color: green, side menu color stay black, how can i do that?
3. i cant show instagram blog on my website, it says “unable to communicate with instagram”. is there any fix with that?June 7, 2017 at 6:12 am #14806
Artem TemosKeymasterHi,
1. You can change this hover color in Theme Settings -> Styles & Colors -> Alternative color.
2 & 3. Could you please provide us a link where we can see the menu and Instagram?
Regards
June 7, 2017 at 6:14 am #14808
abhirasyidParticipantoke, its on http://www.nonapandora.com
June 7, 2017 at 6:16 am #14809
Artem TemosKeymasterHere is a code snippet that you can add to the Custom CSS in Theme Settings to change menu color
.shortcode-mega-menu { background: #439a96!important; }
Could you please write us what settings do you use for instagram element?
Regards
June 7, 2017 at 6:24 am #14811
abhirasyidParticipantIm using the fashion-flat default setting. please see image for details
Attachments:
You must be logged in to view attached files.June 7, 2017 at 6:28 am #14813
Artem TemosKeymasterCould you please provide us your admin access?
June 7, 2017 at 6:30 am #14814
abhirasyidParticipantOke
June 7, 2017 at 6:35 am #14815
Artem TemosKeymasterCould you please provide your FTP as well?
June 7, 2017 at 6:37 am #14816
abhirasyidParticipantOk
June 7, 2017 at 7:19 am #14817
Artem TemosKeymasterMost likely your server is running a very old version of OpenSSL. Contact your hosting providers and ask to update it to the latest one.
June 7, 2017 at 8:05 am #14818
abhirasyidParticipantHi,
i asked them and they said it version depend on the cpanel. which is currently it’s only support to OpenSSL 1.0.1e-fips.
is there any other way to fix it? or where can i access the source code for instagram widget? because i have same issues with other theme, and i just need to add from http://instagram.com/.. to https://instagram.com/… and it was fixed
June 7, 2017 at 8:15 am #14819
Artem TemosKeymasterThe code is located in the file
inc/shortcodes.php
June 7, 2017 at 9:55 am #14833
abhirasyidParticipantso, i’ve fixed this with adding www on basel_scrape_instagram function. but know the instagram showing not full width, how can i change that?
please see http://www.nonapandora.com
June 7, 2017 at 1:14 pm #14844
Artem TemosKeymasterJust set that row to “Stretch row” with Visual Composer.
September 9, 2017 at 7:48 am #19074
alex_01ParticipantI had the same issue with “unable to communicate with instagram” error after upgrading a parent theme. And thanks to you it worked for me in the same way: I added ‘http’ to ‘//instagram’ on basel_scrape_instagram function. Very happy with everything working right now. But surely it’s a note to the developer. Thanks again!
September 9, 2017 at 9:28 am #19084
Artem TemosKeymasterHello,
Thank you for letting us know. We will test it on our end and fix in the next update.
Regards
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