Unable to disable Elementor’s optimized image loading

Hi

We encountered some issues with image lazy loading while optimizing our website. We’re trying to disable Elementor’s lazy load and rely on Woodmart’s optimization settings instead. Since we’re also using LiteSpeed, we’d like to avoid unnecessary complexity and potential conflicts. However, we haven’t been able to successfully turn off Elementor’s image lazy loading. We reached out to Elementor, and they directed us to contact you for assistance. Could you please take a look? I’ve included a temporary login link in the private data. Thank you.

Kind Regards

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Hello,

Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

We appreciate your cooperation and look forward to assisting you further.

Best regards,

Hi
Thank you for your quick reply. Pls check the screenshots.

We now believe this might be the reason our homepage isn’t loading properly, so we tried to disable it. However, Elementor’s support replied that the issue is caused by Woodmart.

Kind Regards
Derek

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Please disable all plugins that are not related to our theme temporarily so we can check what is wrong.

Done, we already disable all plugins. Thanks

You can fix it by applying patch # 690176. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

Hi

Thank you for help us. But we are unable to find patch 69017.

Make sure that you are running the latest version of the theme – 8.3.3

Done~Thanks a lot~ It is working perfect.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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