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Home / Forums / WoodMart support forum / UNABLE TO EDIT ADDRESSES IN MOBILE VERSION

Home › Forums › WoodMart support forum › UNABLE TO EDIT ADDRESSES IN MOBILE VERSION

UNABLE TO EDIT ADDRESSES IN MOBILE VERSION

  • This topic has 5 replies, 2 voices, and was last updated 5 years ago by Aizaz Imtiaz Awan.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 7, 2020 at 11:49 am #224224

    nicolaj
    Participant

    I found that when using a mobile under my account is impossible to add or edit address.
    This function is in the standard woocommerce store and is also possible in woodmart when using desktop.
    Look like you guys simply forgot this featured in the mobile layout, how can i get this back?

    Note:
    If you buy something in shop the addressed used will be stored…
    However if you register and want set up these info first is not possible.
    Likewise if you want to change billing and shipping information.

    September 7, 2020 at 12:22 pm #224243

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third-party plugins activate the parent theme clear cache and check back.

    If the problem continues then leave the third party plugins deactivated and provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    September 7, 2020 at 2:29 pm #224321

    nicolaj
    Participant

    i still have an issue after doing the things you recommended. please find log in credentials in private section.

    September 8, 2020 at 7:18 am #224443

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and found that the issue is not from our theme issue is caused by the Custom CSS you have used in the Custom CSS for Mobile area.

    I have checked by removing it the shipping addresses are editable.

    Screenshot for Clarification: https://ibb.co/kXLTSMK

    You can check yourself and find which specific CSS is causing the issue.

    Regard’s.
    Xtemos Studio.

    September 10, 2020 at 3:28 pm #225259

    nicolaj
    Participant

    thank Aizaz, that worked.
    For info if someone have same issue the was a custom code I got from this forum to hide the header that caused problems with the missing edit function.

    September 11, 2020 at 6:17 am #225365

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day.

    So thanks for your kind words and we look forward to seeing you again.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

  • Author
    Posts

Tagged: adresses my account

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘UNABLE TO EDIT ADDRESSES IN MOBILE VERSION’ is closed to new replies.

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