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Unable to edit hot spots in you are not an admin.
- This topic has 11 replies, 2 voices, and was last updated 6 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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April 28, 2025 at 1:53 pm #657034
HellenicTechnologiesParticipantHello,
We have this issue, is a user is not admin he can not add hotspots. You can find the hotspot on the home page. We have given the appropriate permissions in the role manager of bakery.
Thanx!April 28, 2025 at 4:02 pm #657114
Aizaz Imtiaz AwanKeymasterHello,
There’s a Shop Manager role that comes natively with WooCommerce. A shop manager will have all the rights a customer has, and are granted the main capabilities to create/edit products and access to WooCommerce reports.
If you need more options to edit the capabilities, you can check the following plugin: https://woocommerce.com/products/user-roles-editor-for-woocommerce/
Best Regards,
April 28, 2025 at 4:51 pm #657128
HellenicTechnologiesParticipantHey,
Ok, i installed user role editor plugin, but still i am not able to add the capability. Is there a better role to change the client in order for the hotspots to work?
April 29, 2025 at 8:46 am #657183
Aizaz Imtiaz AwanKeymasterHello,
You have sent the login details for an administrator account. Could you please create a new user with the Shop Manager role and share the login details with me, so I can further investigate the issue on your site?
Best Regards,
May 20, 2025 at 9:16 am #661768
HellenicTechnologiesParticipantHello,
Bellow you will find the users.May 20, 2025 at 12:36 pm #661825
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site and logged in with your shop manager role, and edited the page with WP Bakery and added the hotspot element, and it is working fine.
See Screenshot for clarification: https://ibb.co/Y79Fgw1W
Best Regards,
May 20, 2025 at 12:39 pm #661827
HellenicTechnologiesParticipantHey,
Wrong website. Our website is https://beelights.wpdev247.com/ not the one i see in the screenshot.
May 20, 2025 at 2:18 pm #661847
Aizaz Imtiaz AwanKeymasterHello,
Sorry for the wrong screenshot, please see this screenshot, it is working fine.
https://ibb.co/VYpfn4LpBest Regards,
May 20, 2025 at 2:29 pm #661860
HellenicTechnologiesParticipantHello,
Sorry for not describing the issue correctly, please view the image attached. The Hotspot position never loads.
Attachments:
You must be logged in to view attached files.May 21, 2025 at 8:31 am #662058
Aizaz Imtiaz AwanKeymasterHello,
Try to add the following code in the function.php to the child theme and check it out
add_filter('woodmart_admin_localized_string_array', function ($localize_data) { $localize_data['get_hotspot_image_nonce'] = wp_create_nonce( 'woodmart-get-hotspot-image-nonce' ); return $localize_data; });Best Regards,
May 21, 2025 at 8:58 am #662065
HellenicTechnologiesParticipantHey,
It worked, thanks! 🙂
May 21, 2025 at 1:30 pm #662191
Aizaz Imtiaz AwanKeymasterHello,
You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards, -
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