Unable to edit Megamarket page
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Hi,
I’ve imported the Megamarket demo site. Everythings looks good but I am facing an issue in certain case.
For example, I am not able to edit the home page. When I click to edit, and I click to edit with elementor, I am redirected to a blank edit page, I don’t see the page nor any other feature. I had the issue with another page but the weird thing is, when I open the page to edit I get blank, but when I open another page that is working and click on that page from elementor recent change element, it works.
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This topic was modified 3 weeks, 1 day ago by
s.haidara1.
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This topic was modified 3 weeks, 1 day ago by s.haidara1.
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance for your cooperation.
Best regards
Please use any random email and share the information here, using the Private content field.
Hi,
Sorry for delay.
Just to let you know that the issue has been fixed after deactivated all plugins. I need now to figure out which one was causing the issue.
Thanks
Hi, thanks for the update and glad to hear the editor is loading again after deactivating plugins.
To find the conflicting plugin, please try this:
– Keep only these plugins active: WoodMart Core, WooCommerce, and your chosen page builder (Elementor in your case).
– Reactivate other plugins one by one. After each activation, test Edit with Elementor on the Homepage. When the issue returns, the last activated plugin is the cause.
– If the conflicting plugin is essential, update it along with WoodMart, WoodMart Core, and Elementor to their latest versions and test again. If it still conflicts, let us know and we will check compatibility.
Kind Regards
.
