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Unable to edit Megamarket page

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  • #699108

    s.haidara1
    Participant

    Hi,
    I’ve imported the Megamarket demo site. Everythings looks good but I am facing an issue in certain case.
    For example, I am not able to edit the home page. When I click to edit, and I click to edit with elementor, I am redirected to a blank edit page, I don’t see the page nor any other feature. I had the issue with another page but the weird thing is, when I open the page to edit I get blank, but when I open another page that is working and click on that page from elementor recent change element, it works.

    • This topic was modified 1 day, 23 hours ago by s.haidara1.
    • This topic was modified 1 day, 23 hours ago by s.haidara1.
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    #699128

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

    #699286

    s.haidara1
    Participant

    Ok I will create

    #699396

    Artem Temos
    Keymaster

    Please use any random email and share the information here, using the Private content field.

Viewing 4 posts - 1 through 4 (of 4 total)