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Unable to import demo pages

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  • #325506

    MediaLabGmbH
    Participant

    Good day dear support team,

    we are building a site with Hitek theme and want to import 2 dummy
    pages: “About Me” and “Contact us 1”.

    Clicking on “Import Page” loads the bar, but the pages are nowhere to be found.

    We suspect that the import is not working properly.

    Can you help us please? What do you need from us for this?

    Greetings, Media Lab GmbH, Constance, Germany

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    #325871

    Artem Temos
    Keymaster

    Hi,

    Thank you for using our theme and contacting us!

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #325878

    MediaLabGmbH
    Participant

    Alright – Login Data for temporary admin access is attached in private content

    #325942

    Artem Temos
    Keymaster

    Sorry for the inconvenience, to fix the problem, you need to edit the file /framework/class-framework.php and replace the following code

    		// Template library.
    		if ( xts_is_build_for_space() ) {
    			xts_get_file( 'framework/integration/elementor/template-library/class-library-source' );
    			xts_get_file( 'framework/integration/elementor/template-library/class-library' );
    		}

    with this one

    		// Template library.
    		xts_get_file( 'framework/integration/elementor/template-library/class-library-source' );
    		xts_get_file( 'framework/integration/elementor/template-library/class-library' );

    Also, add the following snippet to the file /framework/integration/elementor/template-library/class-library.php on line 57

            if ( ! xts_is_build_for_space() ) {
    			return;
    		}

    Kind Regards

    #325944

    MediaLabGmbH
    Participant

    Thank you very much! Now the import works fine.

    #325994

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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