Home › Forums › WoodMart support forum › Unable to import prebuild website, stuck at 30%

Unable to import prebuild website, stuck at 30%

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 26, 2024 at 11:18 am #560979

    taymenghan970721
    Participant

    Unable to import prebuild website, stuck at 30%

    April 26, 2024 at 11:25 am #560981

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    April 26, 2024 at 11:31 am #560982

    taymenghan970721
    Participant

    OK Thanks

    April 26, 2024 at 11:49 am #560988

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme temporarily.

    April 27, 2024 at 5:29 am #561211

    taymenghan970721
    Participant

    Which one ? I’m not sure, can you help me with that ?

    April 29, 2024 at 9:42 am #561535

    Artem Temos
    Keymaster

    Please ensure that you only keep the following plugins that are necessary for our theme to work correctly. All other plugins need to be disabled
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    April 29, 2024 at 10:16 am #561561

    taymenghan970721
    Participant

    OK Thanks ~ Problem solved

    April 29, 2024 at 10:53 am #561585

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Unable to import prebuild website, stuck at 30%’ is closed to new replies.