Unable to Insert Xtemos Templates while editing with elementor

I am unable to insert pre-built Xtemos Templates on my page in the Woodmart theme while editing the page with Elementor. I’m selecting the Xtemos template by clicking on the section plus icon and then the Xtemos template button. But it’s not inserting and not visible to me on my WordPress website page.

Kindly give me a solution on how to fix this error to insert the Xtemos Template

Thanks

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

Best Regards,

tried as said, but still i am unable to insert the xtemos templates

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

Under Private Content Area

Hello,

You have missed the admin login URL. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?

Best Regards,

i have given my admin login url below in the private content area

Hello,

I have visited your site and edited the home page with Elementor and imported the template in the bottom of the page and it is working fine.

See Screenshot for clarification: https://ibb.co/k6yLXTG4

Please check back your site and check the issue after completely clearing the browser cache, If you have any questions feel free to contact us.

Best Regards,

fine working

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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