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unable to load demo

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  • #248762

    harshalk
    Participant

    hello i have recently purchase theme and after installing theme site gives error, not even demos get loading. please me

    #248814

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    You have not activated the plugins in Appearance > Install plugins. It is an essential step in the installation process. Now you need to launch the Woocoommerce Wizard, however, I do not see in your Dashboard, I have checked and see that PHP max input vars is 1000, it should be 5000 min.

    Please contact your host support, ask them to ensure the requirements provided here: https://xtemos.com/documentation/basel/ and then launch the Woocoomerce wizard, finally, you can install the base demo and then demo you wish.

    If you have any questions or difficulties, please contact us.

    Best Regards

    #248822

    harshalk
    Participant

    now showing error

    Fatal error: Uncaught Error: Call to undefined function wp_body_open() in /home/jeevankadamvlogs/public_html/wp-content/themes/basel/header.php:22 Stack trace: #0 /home/jeevankadamvlogs/public_html/wp-includes/template.php(688): require_once() #1 /home/jeevankadamvlogs/public_html/wp-includes/template.php(647): load_template(‘/home/jeevankad…’, true) #2 /home/jeevankadamvlogs/public_html/wp-includes/general-template.php(45): locate_template(Array, true) #3 /home/jeevankadamvlogs/public_html/wp-content/themes/basel/page.php(11): get_header() #4 /home/jeevankadamvlogs/public_html/wp-includes/template-loader.php(74): include(‘/home/jeevankad…’) #5 /home/jeevankadamvlogs/public_html/wp-blog-header.php(19): require_once(‘/home/jeevankad…’) #6 /home/jeevankadamvlogs/public_html/index.php(17): require(‘/home/jeevankad…’) #7 {main} thrown in /home/jeevankadamvlogs/public_html/wp-content/themes/basel/header.php on line 22

    #248884

    Hello,

    Please make the full backup of the theme and update the WordPress.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)