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Unable to save, redirected to options.php

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  • #114557

    framimarketing
    Participant

    So, I have done the initial import and I want to edit theme settings but any time I want to save them they do not get saved and I get redirected to root.com/wp-admin/options.php.

    What am I doing wrong?

    #114568

    framimarketing
    Participant

    I’m suspecting that I’m missing options.php somewhere, but I’m not sure. I did crawl every file and looked for options.php. These are the results

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    #114577

    framimarketing
    Participant

    Solved, ModSecurity in Cpanel was prohibiting any changes.

    #114601

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    We are glad you have solved the issue. If you have any questions please feel free to contact us.

    Best Regards

    #386821

    corporate
    Participant

    I cant resolve this matter

    #387041

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)