Home Forums WoodMart support forum Unable to see the mobile icons

Unable to see the mobile icons

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #480819

    madhavbajaj
    Participant

    Hi , there’s an error with the icons displayed in the mobile as i cannot see any of them as you can see the icons on top,bottom and the side menu and cart icons as well and I’m also attaching a screenshot for the same please look into it asap and resolve it, Thank You

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    #480834

    madhavbajaj
    Participant

    Please Update!!!

    #480838

    madhavbajaj
    Participant

    Also please remove this dropdown thing, it is displaying when I hover on the SHOP text

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    #480930

    Hello,

    Please share the wp logins details of your site i will check and give you a possible solution.

    Best Regards.

    #481030

    madhavbajaj
    Participant

    Sharing the website creds below

    #481159

    Hello,

    Your issues have been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    #481170

    madhavbajaj
    Participant

    No! the Changes are not done.
    1. I’m still seeing the Same as before on mobile
    2. I asked you to remove the Dropdown menu when I hover on the SHOP text at the top that is also not removed

    #481174

    madhavbajaj
    Participant

    Screenshot attached for 1

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    #481200

    Hello,

    Check back your site after completely clearing the browser cache.
    Screenshot for clarification:
    https://ibb.co/YhChCrz

    Best Regards.

    #481647

    madhavbajaj
    Participant

    Hi still its the same error, Can’t see the mobile icons and also I’ve updated the home page banners also but can’t see the changes, Even I loaded the Website on the INCOGNITO TAB to get rid of cache thing but its displaying the same thing there too.

    #481649

    madhavbajaj
    Participant

    Also I’m unable to see the header:- https://ibb.co/5n5YHvf
    Here’s the screenshot of the Mobile for your reference:- https://ibb.co/QMcQ8SB

    #481704

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
    In case, the problem remains, even after all the plugins are deactivated, provide your new valid site admin access and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)