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Unable to see the mobile icons
- This topic has 11 replies, 2 voices, and was last updated 1 year, 6 months ago by Aizaz Imtiaz Awan.
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July 12, 2023 at 9:38 am #480819
madhavbajajParticipantHi , there’s an error with the icons displayed in the mobile as i cannot see any of them as you can see the icons on top,bottom and the side menu and cart icons as well and I’m also attaching a screenshot for the same please look into it asap and resolve it, Thank You
Attachments:
You must be logged in to view attached files.July 12, 2023 at 10:54 am #480834
madhavbajajParticipantPlease Update!!!
July 12, 2023 at 11:00 am #480838
madhavbajajParticipantAlso please remove this dropdown thing, it is displaying when I hover on the SHOP text
Attachments:
You must be logged in to view attached files.July 12, 2023 at 5:09 pm #480930
Aizaz Imtiaz AwanKeymasterHello,
Please share the wp logins details of your site i will check and give you a possible solution.
Best Regards.
July 13, 2023 at 7:42 am #481030
madhavbajajParticipantSharing the website creds below
July 13, 2023 at 12:43 pm #481159
Aizaz Imtiaz AwanKeymasterHello,
Your issues have been resolved. Check back your site after completely clearing the browser cache.
Best Regards.
July 13, 2023 at 1:24 pm #481170
madhavbajajParticipantNo! the Changes are not done.
1. I’m still seeing the Same as before on mobile
2. I asked you to remove the Dropdown menu when I hover on the SHOP text at the top that is also not removedJuly 13, 2023 at 1:28 pm #481174
madhavbajajParticipantScreenshot attached for 1
Attachments:
You must be logged in to view attached files.July 13, 2023 at 2:51 pm #481200
Aizaz Imtiaz AwanKeymasterHello,
Check back your site after completely clearing the browser cache.
Screenshot for clarification:
https://ibb.co/YhChCrzBest Regards.
July 15, 2023 at 9:41 am #481647
madhavbajajParticipantHi still its the same error, Can’t see the mobile icons and also I’ve updated the home page banners also but can’t see the changes, Even I loaded the Website on the INCOGNITO TAB to get rid of cache thing but its displaying the same thing there too.
July 15, 2023 at 9:49 am #481649
madhavbajajParticipantAlso I’m unable to see the header:- https://ibb.co/5n5YHvf
Here’s the screenshot of the Mobile for your reference:- https://ibb.co/QMcQ8SBJuly 15, 2023 at 2:31 pm #481704
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your new valid site admin access and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.Best Regards.
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