Hello,
Thank you for purchasing WoodMart!
When the installation stops at “Unpacking the package…”, the cause is usually the wrong file being uploaded or server limits that are too low. Please check the following:
1. Upload the correct file
The full package you download from ThemeForest is not the installable theme. Please extract it on your computer first. Inside, you will find the woodmart.zip file. Upload only that file in Appearance -> Themes -> Add New -> Upload Theme.
2. Increase the server limits
If the upload still gets stuck, your server’s PHP limits are probably too low to unpack the theme. Please ask your hosting provider to set at least these values:
You can find the full list of requirements here:
https://woodmarttheme.com/docs/requirements-wordpress-setup/
3. Install the theme manually (alternative)
You can also skip the WordPress uploader entirely. Upload woodmart.zip to the /wp-content/themes/ folder using your hosting File Manager or FTP, extract it there, and then activate WoodMart in Appearance -> Themes. Step-by-step guide:
https://woodmarttheme.com/docs/upload-theme-with-ftp/
If the problem continues after these steps, please send us your WordPress admin login details in the Private Content field and we will take a closer look.
Best Regards
.
