Home Forums WoodMart support forum Unable to update logo on header

Unable to update logo on header

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  • #339712

    lielowspark
    Participant

    Hi guys, I’d like to state that I have followed the instructions carefully to troubleshoot the issue incase some features don’t work on the Woodmart theme.
    My WordPress and theme is updated and all my plugins are disabled.

    So upon editing the header in the Woodmart tab, everything works fine untill I try to add my logo… Uploading the logo and choosing the file from the library works, but trying to click the blue “Save” button doesn’t work. I have tried a different image, a different browser and I’ve changed all the options that might cause the “Save” button to be disabled. Well, not disabled, but simply just not working at all. It does not want to click. Can anyone give me advice on this one please?

    Best regards,
    Dylan

    #339762

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area).

    Best Regards

    #339765

    lielowspark
    Participant

    There you go! Please keep me updated on this matter

    #339839

    Hello,

    Unfortunately, your site is now reachable: https://gyazo.com/a0b913c1995bc50df6b4db7a5f51bcef

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)