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Unable to Update ThemeForest

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  • December 13, 2024 at 4:04 am #622033

    hibashigroup
    Participant

    Hi
    I am unable to update Themeforest, below is the message I get.
    “An error occurred while updating Woodmart: Download failed. Unauthorized”

    December 13, 2024 at 9:51 am #622090

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If you need help, feel free to contact us.

    Best Regards.

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