Unable to update WoodMart theme
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Hello,
We are trying to update our themes to 8.5.4, but when we try to update via Appearance -> Themes, we get the following error: “Update failed: The package could not be installed.” PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
We have attached a screenshot as well, can you take a look and advise on the next steps?
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Best Regards