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Unable to update WoodMart theme

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  • Author
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  • #722893

    rgbadmin
    Participant

    Hello,

    We are trying to update our themes to 8.5.4, but when we try to update via Appearance -> Themes, we get the following error: “Update failed: The package could not be installed.” PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    We have attached a screenshot as well, can you take a look and advise on the next steps?

    #722895

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)