Unable to use Theme Settings panel/WoodMart tab

[Roberto]

Hello,

I’m currently running WordPress via LocalWP because of testing purposes.

Web server: nginx
PHP version: 8.1.9
Database: MySQL 8.0.16
WordPress version: 6.1.1
Google Chrome's latest version

Clean install with theme plugins only

Unfortunately, I can’t click on any options inside Theme settings. Is there any solution to this problem?

• This topic was modified 2 years ago by Roberto.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hello Elise,

I added the admin access information.

Hello,

Could you kindly check the site access, when I insert the site URL, I get a white screen and 404 in the top left corner?

Best Regards

Hello Elise,

access info is fine but the site was offline because my PC was offline it will only work when I leave the PC and localWP on. I won’t turn off my PC today/tomorrow so you should be able to log in.

Cheers,

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello,

I tried doing what you suggested, but the problem is still there. Even if I turn off all plugins and leave only the parent theme the problem persists. Running the site with the parent theme and Woodmart core still gives the same problem.

Regards

Hello Elise,

please consider this problem resolved. It seems that there are issues with LocalWP and not the theme. After switching to the live website everything is working fine.

Thank you for your time.
Best regards,

You are welcome! We are here to help.

Wish you a wonderful day!

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