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Unbale to add social media link to the theme settings page

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #601711

    raghavan2004
    Participant

    I am getting the error when I fill in the social media links and click submit to take the change. I am getting the 403 error.

    I entered the link in the path mentioned below

    theme settings >> social profile >> links to social profile ( entering the link )
    and when I clicked on the save options, I am getting the 403 error

    Forbidden

    You don’t have permission to access this resource.

    Regards,
    Vijey

    #601756

    Luke Nielsen
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Theme Settings “save” requests. Contact you hosting provider to disable it.

    Kind Regards

    #601776

    raghavan2004
    Participant

    HI Luke,

    1.. I like to know from which country the product is developed and launched.

    The product is really nice.

    2.. I want to remove the social media icons in the pages .. I have attached the screenshot for reference.

    Attachments:
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    #601883

    Luke Nielsen
    Keymaster

    Hello,

    1. Clarify which product you mean.

    2. Navigate to Theme Settings -> Social profiles and disable the Sticky social links option – https://take.ms/mQgyxw

    Thank you for your time.

    Kind Regards

    #601937

    raghavan2004
    Participant

    Hi Like,

    1.. I like to know from which country the product is developed and launched.

    your reply. … 1. Clarify which product you mean.

    I was trying to ask from which European country the product is developed and the support is given by you.

    2.. Thanks for the support and the guidance. But I wanted to have the Instagram and the Youtube social media icons in the top header and the page side sticky.

    Regards,
    Vijey

    #602261

    Luke Nielsen
    Keymaster

    Hello,

    1. The product is developed in Ukraine. Our agents work in different time zones. As for me I am working in the GTM+3 zone.

    2. You can enable the social media icons in the Header by using the HTML Block element in the Header builder: https://take.ms/BrzNg in which you can define the block created in Dashboard -> HTML Blocks: https://take.ms/BYdRA

    Or do you want to make its position higher – https://take.ms/r1BaV ?

    Let me know if you have any questions. Thank you for your time.

    Kind Regards

    #602300

    raghavan2004
    Participant

    Hi Luke,
    Thanks for the update and the guidance.
    I am from India. I liked your theme very much.

    Regards.
    Vijey

    #602304

    Luke Nielsen
    Keymaster

    Hello,

    Great! If you have any additional questions, let me know, I would be happy to help you!

    Thank you for your patience.

    Kind Regards

    #602309

    raghavan2004
    Participant

    Hi Luke,

    I need help in the social media icons
    both for the header and the sticky

    As discussed above in the previous threads.
    I need to have only these two links — Instagram and the youtube, also like to know where to add new social media links with icons and also remove.

    I went through the document, but confusing.

    Previous guidance was to hide all the social media sticky icons – which I don’t want as of now

    Regards,
    Vijey

    Attachments:
    You must be logged in to view attached files.
    #602414

    Luke Nielsen
    Keymaster

    Hello,

    In order to hide/show social icons, navigate to Theme Settings -> Social profiles. If you are using them as “Links” then just define or remove the link here – https://take.ms/F0xio, thus when there is no link, the button will be hidden and vice versa.

    If you use Share buttons, then just enable/disable them here – https://take.ms/ogSVy

    Kind Regards

    #602470

    raghavan2004
    Participant

    Hi Luke,

    Thanks for the guidance, it worked. I was able to understand by seeing the screenshots.

    Regards,
    Vijeyraghavan

    #602494

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your kind words! We’re happy to hear that the guidance worked for you. If you need any more assistance or have further questions, feel free to reach out. We’re always here to help!

    Kind regards.

Viewing 12 posts - 1 through 12 (of 12 total)

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