Unit of measurement on mobile

I’m encountering an issue on our development website: https://sitenou.digitechtargoviste.ro/ (password: digitech).

The problem occurs with SOME of the products when viewed on mobile devices, specifically the iPhone 15 Pro Max and other iPhones. However, the issue only appears on physical devices and not in the mobile emulator in Google Developer Tools (screenshots will be attached).

Here’s a link to one of the products where the error is present: https://sitenou.digitechtargoviste.ro/produs/bilka-balcanic-mat/

I will provide access to the website in private content if necessary.

Your assistance in resolving this issue would be greatly appreciated.

Thank you for your time and support.

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Hi laurentiu.dragone,

Thanks for reaching to us.

I am currently cannot access your site, please double check https://prnt.sc/1sf9852UujID

Regards,

[laurentiu.dragone]

Website is live. Maybe you tried a wrong password too many times and it locked you out?

• This reply was modified 6 months, 3 weeks ago by laurentiu.dragone.

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Hi laurentiu.dragone,

I cannot even access your site for the first time to enter password to view your site.

Please make sure you disabled IPs / Countries restrictions.

Thanks for your patience.

Regards,

Hi Hung and sorry for the delay,

I had Luke Nielson troubleshoot the website a few days ago without a problem. I deactivated the plugin that could make a ip restriction without me knowing so it should work now. Could you please tell me what country are you connecting from to add an exception if it is still not working? Maybe if not asking to much, could you use a Europe proxy? It could be a server restrction from my hosting company, I really dont know and if it is the case, adding an exception just for me might be impossible.

Thank you so much for your reply!

Hi laurentiu.dragone,

I am come from Viet Nam, please add it to whitelist, I will try again.

Thanks for your patience.

Regards,

Hi,
So I tried to replicate your problem but I cant find a working Viet Nam proxy. Could you please try connecting with a proxy anywhere outside Asia? From USA ip is working just fine, or Europe. I would recommend Tor Browser, works out of the box.

Hi laurentiu.dragone,

I tried to use VPN to connect to France country and it worked.

I tested on my iPhone mobile and product looked well https://prnt.sc/LcrB249go4jE

Regards,

Thank you so much for all the effort,
The problem appears when viewing the product from a page where the product is listed, for example:
https://digitechtargoviste.ro/tigla-metalica-acoperis/ (the website is now live in the link I provided now)

When entering the product, everything is good.

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Hi laurentiu.dragone,

Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.hide-larger-price span.price {
word-spacing: 0;
}

Regards,

No, sorry, still not working.

Hi laurentiu.dragone,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

I cannot access to your site right now https://prnt.sc/1wMYyj6ub1q0 Please double check.

Regards,

Hi,
The link is now: https://digitechtargoviste.ro/ – it went live!

Before it was sitenou.digitechtargoviste.ro because it was still in development but we decided to go live even with this small problem.

–
You can still see my problem in this link: https://digitechtargoviste.ro/tigla-metalica-acoperis/ but only on mobile, ok?

Hi laurentiu.dragone,

I checked your site and figured out that you did not add my Custom CSS, I tested again and code worked perfectly.

Please double check.

Regards,

Nop, not working. Could you send me a print from this link https://digitechtargoviste.ro/shop/ showing that is working? I tried from multiple devices, so…

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Hi laurentiu.dragone,

According to the screenshots, you missed . before class.

Regards,

Hi,
Now it looks like this.

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Hi laurentiu.dragone,

Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS for Mobile sections:

.wrap-price .price{
	font-size: 0;
}

.wrap-price .price .amount,
.wrap-price .wd-price-unit{
	font-size: 14px;
}

Regards,

Thank you so much, worked like a charm!

Hi laurentiu.dragone,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

Could you please check this out?

https://digitechtargoviste.ro/produs/bilka-balcanic-lucios/

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Hi laurentiu.dragone,

I’ve fixed your issue. Please check your site again.

Regards,

Some of the products have 1 additional space, some have 2 additional spaces…. Why this issue? Is something wrong with the theme or is something I did wrong?

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Hi laurentiu.dragone,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

Please clear cache and check again.

Regards,

[Author]

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