Hello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
If you see the same in the Storefront, please contact WPML support.
In case the problem occurs on WoodMart only, grant us the site credentials and confirm the permission to deactivate the plugins for testing. Please insert the site admin access into the Private content below the message area.
Best Regards