Home Forums WoodMart support forum Update doesn't work "Unable to find End of Central Dir Record signature"

Update doesn't work "Unable to find End of Central Dir Record signature"

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #210684

    Jean-Michel
    Participant

    Good day. I extended the license for a year today. However, I can no longer update. The following error message always appears:
    Update failed: the package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.

    I hope this is nothing serious !! What should I do:-(?

    #210690

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #210692

    Jean-Michel
    Participant

    I tried It still does not work!
    https://nimb.ws/9MlKob

    #210700

    Artem Temos
    Keymaster

    Seems like “Check again” button was not clicked or not responded. Please, deactivate the theme and send us your purchase code.

Viewing 4 posts - 1 through 4 (of 4 total)