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Update error

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  • July 19, 2023 at 3:44 pm #482664

    lenovo0216
    Participant

    Hello, when i try to uptade theme i get this error “update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

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    July 19, 2023 at 3:52 pm #482666

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    July 19, 2023 at 6:54 pm #482721

    lenovo0216
    Participant

    Thank you! successfully updated

    July 20, 2023 at 9:07 am #482824

    Artem Temos
    Keymaster

    Great, we are glad to help you! Feel free to contact us if you have any further questions.

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