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update error

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  • February 26, 2026 at 2:50 pm #710041

    alexeyborissov
    Participant

    An error occurred while updating WoodMart: Download failed. Unauthorized

    There was an update error; the license was purchased on EnvatoMarket. What should I do?

    February 26, 2026 at 3:34 pm #710043

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    February 26, 2026 at 8:54 pm #710083

    alexeyborissov
    Participant

    thank you

    February 27, 2026 at 10:20 am #710129

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

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