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Update error. The response is not a valid JSON response.

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  • #628044

    decor-odessa
    Participant

    I disabled plugins. Everything worked a week ago. Help.

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    #628064

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable all plugins that are not related to our theme and switch to the parent theme so we can check.

    Kind Regards
    XTemos Studio

    #628070

    decor-odessa
    Participant

    I disabled all plugins

    #628087

    Artem Temos
    Keymaster

    We see that your server blocks particular requests when saving custom post types as a security measure https://gyazo.com/dcabbc1cbc5182a3ca8fe60020352dc9
    You need to contact your server provider and ask them to check why it is Forbidden. Let us know so we can better understand what is wrong.

    #628093

    decor-odessa
    Participant

    Thank you. I will contact the server provider tomorrow.

Viewing 5 posts - 1 through 5 (of 5 total)