Update failed (Unauthorized)

Hi,
I try to do an update and get the message as in screenshot.
I have a valid subscription.

Tx,
Johan

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

While trying to activate again:
The API server can’t be reached. Please, contact your hosting provider to check the connectivity with our xtemos.com server. If you need further help, please, contact our support center too.

Hello,

Please send us your purchase code and admin access using the Private Content field so we can check this issue.

Kind Regards

Deactivated via your website and activated again works.
It seems there is no update anymore?
All notifications are gone.

Solved I guess. Thank you!

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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