Home › Forums › WoodMart support forum › update issues
update issues
- This topic has 27 replies, 3 voices, and was last updated 6 years, 3 months ago by Artem Temos.
-
AuthorPosts
-
October 19, 2018 at 2:49 pm #83916
PIParticipantUpdate is a mess. First PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I tried deactivating plugins .. then these on update:
Warning:…/wp-content/uploads/2018/10/style-1538527388.css): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/produc19/public_html/wp-includes/functions.php on line 4848
Warning: fread() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4851
Warning: fclose() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4854
How can I use the latest version on envato for the update?
October 19, 2018 at 5:49 pm #83931
Artem TemosKeymasterHello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
October 19, 2018 at 11:51 pm #83971
PIParticipantThis is what I did bec I looked up for the solution here before and found this directive. These errors are from following this direction.
October 20, 2018 at 1:46 am #83972
PIParticipantNever mind. I restored a backup and deactivate-reactivate from there. No more errors.
October 20, 2018 at 1:52 am #83973
PIParticipantHey sorry spoke too soon. Update failed, theme still showing 3.0 An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Youve got to give me directions for manual update. How can I do it from the update version downloaded from envato? Too much time wasting here
October 20, 2018 at 6:49 am #84001
Elise NoromitMemberHello,
Update the theme manually: Appearance > Themes > delete the theme, > upload and activate again.
Best Regards
October 20, 2018 at 6:58 am #84003
PIParticipantIve already done that while waiting for your response. Still errors, and new one about css needing update, when done still a new error prop up. I also tried deleting the whole folder from ftp, re-upload still same thing
October 20, 2018 at 8:16 am #84008
Elise NoromitMemberHello,
Please provide your admin access and FTP. Make sure you have done the full backup of your site.
Best Regards
October 20, 2018 at 1:27 pm #84030
PIParticipantI need manual instructions. I’m still on host file.
October 20, 2018 at 3:37 pm #84041
Elise NoromitMemberHello,
Deactivate the current theme, then go to the FTP and delete the theme web.net/wp-content/themes
Then upload the recent version and activate.
Best Regards
October 21, 2018 at 1:08 am #84092
PIParticipantI only see public_html/wp-content/themes.. no web.net
October 21, 2018 at 11:27 am #84150
Elise NoromitMemberHello,
web.net is a sample of the site. When you enter your site you will see wp-content/themes
Delete WoodMart and upload again, then activate in the admin panel.
Best Regards
October 21, 2018 at 2:15 pm #84165
PIParticipantI’ve already done this (see $84003) but doing again and same result –
Warning: fopen(,,/wp-content/uploads/2018/10/style-1540009033.css): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/produc19/public_html/wp-includes/functions.php on line 4848
Warning: fread() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4851
Warning: fclose() expects parameter 1 to be resource, boolean given in /home/produc19/public_html/wp-includes/functions.php on line 4854
Your custom generated CSS file is outdated. The current version of the theme is 3.1.0 so you need to go here and click on “Update” button to actualize it.
Current theme is showing WoodmartVersion: 3.1.0 external plugins deactivated
October 21, 2018 at 7:19 pm #84198
Artem TemosKeymasterCould you please send us a screenshot where you have this error? And please, send us your admin and FTP access so we can check what is wrong there.
October 22, 2018 at 12:17 am #84226October 22, 2018 at 5:56 am #84234
Artem TemosKeymasterYes, send us the IP and admin access.
October 22, 2018 at 6:27 am #84241
PIParticipant.
October 22, 2018 at 6:33 am #84244
Artem TemosKeymasterPlease, send us your FTP access as well.
October 22, 2018 at 7:24 am #84254
PIParticipant…
October 22, 2018 at 8:18 am #84263
Artem TemosKeymasterWe can’t connect to this host with FileZilla. Please, check the credentials.
October 22, 2018 at 8:46 am #84279
PIParticipant……
October 22, 2018 at 8:54 am #84281
Artem TemosKeymasterOK, please, write us a root folder with your WordPress installation on this website also.
October 22, 2018 at 9:14 am #84289
PIParticipantDont understand what you mean.
October 22, 2018 at 11:03 am #84319
Artem TemosKeymasterWe see a lot of folders on your FTP account. Which one corresponds to your actual WordPress installation.
October 22, 2018 at 1:44 pm #84376
PIParticipant,,,,
October 22, 2018 at 1:56 pm #84377
Artem TemosKeymasterIt seems to be a problem in your server since it can’t open the file
http://productislam.com/wp-content/uploads/2018/10/style-1540216016.css
with PHP functionfopen
and says that there is no such file in that directory. But the file is there and you can see it just opening that URL. You can contact your hosting provider for help or just ignore these warnings messages.October 22, 2018 at 3:42 pm #84421
PIParticipantDoes this css come with the latest version 3.1.0
October 22, 2018 at 5:05 pm #84434
Artem TemosKeymasterYes, it is our latest version CSS code.
-
AuthorPosts
- You must be logged in to create new topics. Login / Register